Mercure Tokyo Ginza

The hotel has a prime location close to the Ginza subway station, and the rooms are modern and sufficiently spacious. Although the air conditioning was slow, the attentive staff and good breakfast made up for it. Minor downside was the dated bathroom facilities.

Had very central location in the shopping district of Tokyo called Ginza. The breakfast served was adequate and satisfactory, everything you could wish for, with Japanese food.

The hotel had a very central location and it was an easy walk to The Police Museum. Moreover, it's very close to Ginza shopping, JR and subway and the center of Ginza very convenience...

Wi-Fi was weak, made me a little nervous.

Memories of Ginza's Charm

Breakfast was a good treat each day!

The room's size was a bit cramped, especially with our luggage, and it left us longing for more space. The bathroom felt dated despite being clean and functional.

excellent location, helpful staff, excellent basic room, good value

Great location, nicely appointed room, very new and modern fittings. Fantastic bathroom.

We were mistakenly given a smoking room which was very unpleasant and made it extremely difficult to sleep.

Prime location, Surrounded by shopping, Easy subway access

The entrance could be easy to miss!!! Consider improving directions for accessing nearby transport!!! The room configuration could use better quality sofa beds for families!!!

Good location.

Service was not at Japanese standard. They never inform about the message, phone call or fax which is very strange. I have to ask at front dest " do I have any fax" and once they could not find evnen.

Internet access free (in the hall),yukata in the bathroom,all very clean

room too small and much expensive

Fine clean design

Nice and quite area and handy location for Tokyo station. Room was really nice and unexpectedly spacious for Japan and/or area. Good price (with non-refundable advance purchase) - both facility and pricewise probably the best hotel of this chain I had used recently.

Although quite close, the hotel isnt exactly where shown on map (the right place is on block Nr.9, few blocks bottom-left). Taking into account Japanese address system, this really may create a problem. Close to Tokyo station, but this still means ~15min of walk. Contrary to what I remembered from previous stay in the area, the nightlife in Ginza seems to be hardly existent (probably I was there later this time - around and after midnight), however I was surprised to find that the place is also a kind of red light district. Never had problems with these before, however girls here were really obtrusive (after fighting off the third one, decided to give up further looking for non-existing pubs :)

The check in/ check out process was simple and the staff very helpful. Being able to speak english to them helped.

Was only there one night and had breakfast in the morning. Thought everything was good. Not sure of your general clientel but it would be great to have another english tv channel that isnt news, maybe movies?

The location was really good, with easy access to shopping, dining, and multiple subway stations. The staff provided great service, assisting efficiently with all my inquiries. The room was clean and modern, with a particularly convenient smartphone available for free local and international calls.

The breakfast options lacked variety and some items were cold.

Fantastic location, helpful staff and comfy beds, small hotel.

The rooms were small, but apparently this is common in Tokyo.

Breakfast too expencive no value for money